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Frequently Asked Questions
General Questions
What is the minimum order quantity (MOQ)?
Our minimum order quantity is 1,000 units per order. However, we can accommodate smaller orders upon request for trial purposes.
What warranties do you offer on your products?
We provide a 12-month warranty on all our phone chargers, covering any manufacturing defects. Our customer service team is always available to assist with any issues.
Can we customise the chargers with our branding?
Yes, we offer custom branding options for bulk orders. You can choose to have your logo printed on the chargers and packaging to enhance your brand visibility.
What is the typical lead time for orders?
Our standard lead time is 7 to 15 days, depending on the order size and customisation requirements. We will keep you updated throughout the process to ensure timely delivery.
Pricing Questions
What devices can the 100W phone charger charge?
The 100W charger is designed to charge a wide range of devices, including smartphones, tablets, and laptops. It supports fast charging for devices that can handle high-power input, such as MacBooks, iPads, and other USB-C powered devices. It’s a versatile charger that adapts to your everyday electronics.
Can I charge multiple devices at once with this charger?
Yes, the 100W charger features multiple ports, allowing you to charge two or more devices simultaneously. Whether you’re charging your phone and laptop at the same time, it distributes power efficiently, ensuring fast and safe charging for all connected devices.
Is the 100W charger safe to use for all devices?
Absolutely! The charger is equipped with advanced safety features, including overcurrent protection, overvoltage protection, and temperature control. It’s designed to provide safe and stable charging for all compatible devices without the risk of overheating or damaging your gadgets.
Why is the charger so small despite its high power output?
This charger uses GaN (Gallium Nitride) technology, which allows it to be more efficient than traditional silicon chargers. GaN technology reduces heat and increases energy conversion efficiency, enabling the charger to remain compact and lightweight while still delivering up to 100W of power.
Can’t Find What You’re Looking for?
Even with our detailed Help Center, some queries may remain. If you can’t find the exact answer you’re searching for, don’t fret. Please don’t hesitate to contact us directly. Our dedicated team is always ready and eager to assist your project!